LXi's cloud-based license registration prevents illegal copies and unauthorized usage, but what about a legitimate need to reinstall? Maybe your computer crashed maybe it caught a virus and you had to reformat maybe you just want to upgrade to a new computer.
In the same manner, when Cloud users try to download to a second computer, they are prompted that the software has already been licensed to the first computer and is therefore unavailable for download. Prior to LXi Cloud, previous versions prohibited simultaneous usage on multiple computers by requiring that a security hardware key (or dongle) be plugged into the computer while using the program. The standard purchase of Vinyl Express LXi 12/19 includes one license. Reinstalling LXI software begins with removing the license from the current computer. After all, if the software doesn’t require a security hardware key, what’s stopping users from downloading multiple copies? This article will address licensing and explain what to do if you ever need to reinstall LXi software. At the other end, some users think they can download the software multiple times onto an infinite number of computers. At one end of the spectrum, we have users who fear they can never switch computers because they have already downloaded their one and only copy of LXi. I am able to perform a test cut from the machine but not from the production manager.Let’s clear up some misconceptions about Vinyl Express LXi 12, 19, and 22. I am not getting any time out errors, the computer does not have Bluetooth, I have allowed connection to local production manager using TCP/IP (suggestion from SignWarehouse site - even though I have no idea what that means), and stopped the loading of all the startup items when turning on the computer. I have tried 3 different cords and all the USB ports on both laptops. There are absolutely no errors in production manager with no cutting at all. I have deleted the program and reinstalled, removed the license on one computer and installed the software and drivers on a different laptop running Windows 7 (and downloaded that specific driver) with the same exact result. When I send a test to the production manager, the production manager shows the file as being cut (preparing, cutting finishing), but nothing is happening with the cutter. I have downloaded the LXi apprentice software and production manager and installed the driver for the cutter. I have the Vinyl Express R Series II plotter/cutter.
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